How we work

Onboarding

Once you have initiated a project with us you will receive:

1. A confirmation of the initial payment via Stripe (we use Stripe checkout)
2. An invitation for Asana.
3. An invitation for Slack.

When you login to Asana you will find a number of tasks. These are for us to find out in more detail what your wishes are for the project.

Based on your answers we will plan further steps to move forward. Typically we plan a skype call to go through the project and decide on any required milestones.

Communication

Work

Most of the communication will be on Asana. Short questions and updates will typically be on Slack.

Incremental steps

In addition to using Slack for questions and regular human contact. We are also continuously working on providing automated messages on all our incremental steps. This can be when we push new code to your github repo, messages on when we deploy a new version of your website, or other steps we take.

E-mails

Most of the time we are working with Slack for our communication. This is the artery for our communication. However, if you like to discuss a more general topic, i.e. our progress, our methods, or individuals on your your project you will also receive the direct e-mail of our project lead. This person will be the bridge between technical people and its his/her task to deliver the project and fix any problems along the way.

Billing

You will receive a bi-weekly bill for the work we did, this will be per e-mail on the adress you specified.

Periodic

Based on your needs you will have a periodic videocall with our teamlead.